Mormons tend to
believe know that their church is the "one and only" true church and is the only way to get back to Heavenly Father and for the rest of the 99.995% of the world to get there is through us valiant 0.0056% of the world that actually hold temple recommends (that is an estimation of about 1/3 of the church actually holding and using temple recommends). This is one of the biggest problems/hurdles of the church in my opinion. It is a pretty harsh statement and realization for even devout members to take in. I am fairly certain most do not actually feel this is 100% accurately true. I know I didn't as a TBM. Most of my TBM friends do not believe that mentality 100%. However it is still taught in lessons, emphasized in individual testimonies, and highlighted without chastisement in comments throughout meetings. They of course claim to it's (at the
very least) possibility despite the ridiculousness of the numbers and proclaim that they know the church is true no matter what any facts or common sense tell the rest of us.
Yet, they still feel like there are miraculous exceptions to their own rules. Their "good" aunt or uncle so and so who were not members of the church even after having missionary lessons (temple work was completed of course asap after their passing, and duh they
accepted it because they were good people in this life and once they died they saw the light) will make it because they are good. They still read books like "Odds are you are going to be exalted" in hopes that God really isn't as picky as the church and leaders teaches He is. In essence, the rules seem to only apply in member's minds to the
other people in the world who have rejected the gospel, not anyone they know personally. They use the same mentality of a teenager saying "I won't end up in an accident" on their own church beliefs.
The Mormon answer to the question "What about people who are not of your faith?" classically remains, "Those souls that reject the church in this life will have a chance to accept it in the next life, that is why there are temples! I love temples and I know the church is true!" This answer seems to raise more questions than it answers although the answers that arise from this popular classic line are more often than not ignored.
On top of being ignored, definitions are ambiguous and/or non-existent in explaining any of the details to these particular beliefs regarding what happens to "the other people". No one seems to know what a substantial enough "rejection" of the gospel really is. Or what constitutes a "chance" to hear it in "this life". And if someone does have a chance to hear the gospel, take discussions, read the Book of Mormon and comes to the "wrong" conclusions in this life, would that constitute their using up of that "chance"? Not anyone they (or you, or your friend) know personally would ever be classified as being "out" though, especially if that person in question confronts the Mormon about their beliefs. Most members would kindly deny any accusations though about assuming what they believe, even if it's right. Perhaps they believe there is no limit to second chances in the gospel. If that is the case, I would conclude then that there would be no need for a church on the Earth if we can all just be good people here and get another chance in the next life.
I remember being in 2nd or 3rd grade. I was in a predominantly non-lds area. I was on the playground minding my own business, doing my own thing when some kid says "You are a mormon right? Don't you believe the rest of us are not going to be in heaven because we are not Mormon?" How am I supposed to answer this as a child? I found it to be very upsetting although I'm sure I kept my inner struggles to myself as I was supposed to do. I responded with something about how we believe all churches have some truth, but that ours just has all of it, but I remember feeling horrible about it even at that age.
I find it interesting to observe so many personal exclusions to rules Mormons claim to believe in/know to be true. "If they have not had a chance to accept the gospel in this life, they will get a chance in the next." But merely hearing about the church, being approached by missionaries, reading and rejecting the Book of Mormon because it does not comply with the Bible etc. is not enough in and of itself to be classified as a "chance" for many and I'm pretty sure temple work is still being done for those people.
Why is this that members can get around these things in their minds? I think it is just one more thing that is shelved, to be honest, with a sticky note on top saying "God will work it out". Not acknowledging the existence of this issue is what most members choose to do. If they voice concern, that would be evil and might lead them to, heaven forbid, fall away.
In reality, what most members fail to recognize is that all of the sharp edges in the church doctrine are still there and likely always will be, especially with their thinking that it doesn't matter. The sharp edges of the church are thoughtlessly wished away by the members themselves. They still exist and when you get right down to it and face the facts, those sharp edges will end up giving us a nasty paper cut in the brain one day. Sometimes it hurts, but it's the truth.